Terms of Use

Here, in plain language, is what you can expect from Tuvi, what you cannot expect, and our mutual responsibilities.

1. Parties and scope

These terms govern the conditions of use between Unik Danışmanlık A.Ş. (product brand: Tuvi) and the person using the app ("you"). When you start using the app, you accept these terms and the Privacy Policy.

2. What Tuvi does and does not do

Tuvi is a record-keeping and organising tool for parents of autistic and neurodivergent children: it keeps what you log about your child's day, turns it into an organised development journal, and prepares summaries and question lists that will help you in meetings with specialists.

⛔ Tuvi does not give medical advice, medical diagnoses or treatment recommendations. No content in the app replaces the assessment of a doctor, therapist or other health professional. The app shows you information compiled from your own records; this information is not a recommendation for a decision. Always make decisions about your child's health together with your doctor.

Tuvi is not an emergency app. If there is a risk of your child harming themselves or others, or if there is an emergency health situation, do not wait — call 911 (or your local emergency number) or go to the nearest health facility.

3. Account and conditions of use

You must be at least 18 years old to use the app. Tuvi is designed for parents/guardians; its user is not a child.
You accept that you enter information about your child in your capacity as parent/guardian and with the necessary authority.
The security of your account (password, the devices you sign in on) is your responsibility.
You may not use the app for unlawful purposes, to process other people's data without permission, or in a way that would harm the operation of the system.

4. Subscription, payment and cancellation

Tuvi's paid features are offered by subscription. Subscription purchases are made through the Apple App Store or Google Play, and payments are charged to your Apple or Google account.

The subscription renews automatically unless it is cancelled at least 24 hours before the end of the period; the fee is charged within the 24 hours before the end of the period.
You can manage and cancel your subscription at any time via App Store › Apple ID › Subscriptions. Cancellation takes effect at the end of that period.
If there is a free trial and you cancel within it, you will not be charged. Any unused portion of the trial ends when a subscription is purchased.
Refund requests are subject to Apple's refund policy; since the purchase is made through Apple, refunds are also handled by Apple.
We will notify you of price changes within the app before they take effect.

5. Your data and content

The records you enter in the app belong to you. We process these records for the service to work; how we process them is described in detail in the Privacy Policy. We do not use your data for advertising and we do not sell it to third parties.

The app itself (interface, texts, images, software) belongs to Unik Danışmanlık A.Ş. and may not be copied, reproduced or reverse-engineered without permission.

6. Continuity of the service

We work to provide the service without interruption, but there may be temporary interruptions due to maintenance, outages caused by infrastructure providers, or technical necessity. We may improve or change the app's features or remove a feature; we will notify you of significant changes within the app.

7. Limitation of liability

Tuvi is a record-keeping and organising tool; responsibility for decisions you make based on information obtained from the app is yours. To the extent permitted by applicable law, we are not liable for indirect damages arising from use of the app. This limitation does not apply in cases where the law does not permit limitation of liability (e.g. intent or gross negligence).

8. Termination of your account

You can close your account yourself at any time via Settings › Delete account; once you confirm, your account and all your records are permanently deleted. In the event of a serious breach of these terms, we may suspend or close your account; in such a case, we will tell you the reason.

9. Changes

If we update these terms, we will change the effective date and notify you of significant changes within the app. Continuing to use the app after a change means you accept the updated terms.

10. Governing law and contact

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İstanbul (Çağlayan) have jurisdiction over disputes. If you are a consumer, your right to apply to the consumer arbitration committee and consumer court granted to you by law is reserved.

For questions: destek@mitrua.com

11. Distribution through the Apple App Store

If you obtained the app through the App Store, Apple's Licensed Application End User License Agreement also applies. You can read it on Apple's Licensed Application End User License Agreement page.

The terms on this page are between you and Unik Danışmanlık A.Ş.; Apple is not a party to this agreement. Responsibility for the app itself, the subscription and your data lies with us — for support: destek@mitrua.com.

Effective date: 29 July 2026 · Last updated: 31 July 2026